Note to management: you are pet friendly, and if I’m paying to keep my pet, you need to provide a clean & safe area to take him, that’s why I can rate you only 4/5. And a few male guests sat in their vehicles out back to drink and smoke at night this created a bit of an intimidating atmosphere. The dog walk area out back was strewn with broken bottles, so we had to be very careful where we stepped. My only gripe: we paid $25 to have our dog stay with us. We found all staff we encountered unfailingly polite and helpful. The Guest Center with (free to use!) washers and dryers was a pleasant surprise and the “honor system” to purchase snacks was a nice touch. Kitchenette well stocked with utensils for an extended stay though we didn’t need to use it much. We were told at check in that the hotel is an extended stay property and we would NOT have daily room “maid” service and since we are able and know how to do so, we made the bed ourselves and we were fine with it. Methinks management has had quite a few towels “walk” and this is a method for controlling inventory. I think people are selectively hearing when they check in and/or fail to read the placard in the bathroom that expressly tells you that if you want fresh towels, bring your old ones to the front for exchange. I’m surprised at the reviews of past customers moaning about the way “maid” service is managed here.
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